Spend less time on contact admin and concentrate on following up leads and winning the next deal.
Fast submission, workflow and approval of employee time with options for data export into various finance and billing systems.
Quick and easy booking, authorising and calendaring of Holiday & Leave Requests plus sickness and travel.
Get a clear picture of your employee achievements and goals including appraisals.
Manage your customers service requests & tickets better and respond effectively to calls.
Notes Service Desk / Help Desk
Reduce time searching for expense items and provide better tracking of actions. Identify and manage approval hold-ups.
Work smarter and identify assets that have reoccurring issues. Track upgrades and locations.
Create detailed project entries, record accurately and bill each client correctly.
Manage your contract renewals effectively to avoid penalties and get reminded of upcoming renewal dates.
Automate and manage the Purchase Order process effectively, improving communications with staff and customers.
Integrate document scanning, workflow and traditional document management concepts with IBM Lotus Notes.