- IT Services
- IT Support & Services
- Backup & Recovery Services
Managed IT Support From Nottingham
Flexible managed support options for businesses in Nottingham, Derby, Leicester and the Midlands area.
We can complement your existing team skills, or be your IT Department, to help deliver all your IT service requirements.
Many of our customers enjoy peace of mind knowing that our skilled team manages all of their IT systems, for much less than the cost of just one full time person - everything your busy office needs, for less than you might think.
We provide high quality Managed IT Services with our UK based team, that deliver improved reliability, up time and productivity for small to medium businesses.
We use industry leading System, Management and cyber security tools to significantly reduce the time needed to manage, update and monitor your IT system, network and equipment.
Our customers free up lots of time, because we remove day to day support, maintenance and management of your IT systems. Our customers save Time, Costs and are able to focus more on running their Business.
It allows you to focus more on running your business and less on managing your IT.
Additionally, our Helpdesk Support services remove headaches and the frustrations of your users. Our Customers find themselves becoming far more productive as a result.
This is because we can identify problems earlier and fix them more effectively with less interruption for users.
Then, when they do need direct support, we can take control of their machines quickly, making it easier to get them working again, as well as helping them to learn new skills.
IT SERVICES PROVIDED
- IT Support
- Cyber Security
- IT Management
- IT Projects and upgrades.
- Data Protection and Management
- Remote Working and Secure Remote Access, VPN
- Firewalls and Network Security
- Content Filtering
- End Point Protection, Antivirus & Spam Management
- Network Cabling & Infrastructure
- Desktops, Laptops, Tablets, Printers
- Switches & Routers
- Network Maintenance
- Design & Architecture
- System Protection and Fail over
- Backup & Disaster Recovery
Also, by using our Managed IT Services and tools, you’re also able to benefit from 24x7 IT monitoring. This allows you to reduce your business risk, due to more effective software and security updates.
The result means your business is less exposed, whilst enjoying better productivity.
We often become a customers’ high quality IT department, allowing them to benefit from a far greater range of skills that deliver better results, compared to a single skill set. This also means you have less HR management or staffing issues.
In simple terms, we take care of IT so you don't have to.
IT Support & Maintenance
Remote Support, On-site Support, VPN's
Our accredited engineers provide remote and onsite IT Support as part of a totally managed IT Service. Our support packages cater to different budgets and we have various payment options available for you.
IT Support & Services
IT Support Helpdesk Services
Onsite IT Support Engineers
Server & Computer Maintenance
Desktops, Laptops, Printers, Servers
Remote Access, VPN, Terminal Services
Everything from installing and configuring new PC components to server administration and management.
Our expert technical engineers here in Nottingham and Leicester can rapidly help you with secure and fast remote access.
IT Security
Network Security, Secure IT Access, Antivirus
So your system is running smoothly? But will it continue to do so if hackers can 'electronically' walk through your front door and break it? Or worse still, steal your data and compromise your company!
Cyber Security Assessments
Cyber Security Protection Services
Cyber Security End point protection
Firewalls and Network Security
Secure Remote Access
Content Filtering
Antivirus & Spam Management
We deploy various IT security systems which control the traffic across and through your network. This can be managed in-house by yourselves or we can take the management on for you.
With an in-depth knowledge of security methodology our security experts based in Nottingham and Leicester can give you peace of mind.
Network Infrastructure
Architecture, Design, Installation, Maintenance
Selection and configuration of correct network components is key to the efficient running of your network and systems. We can help you setup the core components needed both internally and out to the internet.
Network Cabling & Infrastructure
Switches & Routers
Firewalls & Internet Security
Network Maintenance
Design & Architecture
Benefit from our expert advice on cloud and on-premise network topologies and infrastructures.
Servers & Hardware
Server and PC Builds, Hardware Purchase, Installation
The correct level of hardware will make a significant difference in system performance. More importantly though, is the level of protection present on your key machines. We can supply the right levels of hardware resiliency to mitigate the risk of downtime.
Servers
PC Computers, Laptops & Tablets
System Protection and Fail over
We purchase, build, install and configure servers and hardware to create the best possible setup for your business.
With scalability in mind, we consider which is the right environment and which hardware will best serve you for today and into the future.
Get in touch here - We can help.
MANAGED IT TIERS
MANAGED IT TIERS |
ECONOMY IT SUPPORT |
STANDARD IT SUPPORT |
UNLIMITED IT SUPPORT |
PREMIUM UNLIMITED IT SUPPORT |
|---|---|---|---|---|
| DEDICATED SUPPORT LINE | ✔ | ✔ | ✔ | ✔ |
| ANTI VIRUS | ✔ | ✔ | ✔ | ✔ |
| BRMM (Basic Remote Management & Monitoring - PC & MAC) | ✔ | ✔ | ✔ | ✔ |
| UPDATES & PATCH MANAGEMENT | ✔ | ✔ | ✔ | ✔ |
| SECURITY MANAGEMENT | ✔ | ✔ | ✔ | ✔ |
| DAILY/WEEKLY/MONTHLY MAINTENANCE UPDATES | ✔ | ✔ | ✔ | ✔ |
| MONITORED DATA BACKUP Accumulative Pot |
2 GB Per User Additional Data Available |
10 GB Per User Additional Data Available |
20 GB Per User Additional Data Available |
50 GB Per User Additional Data Available |
| SERVER SUPPORT Patch Management O/S Updates |
Charge Per Server | Charge Per Server | Charge Per Server | 1st Server Included then Charge Per Server |
| SUPPORT SERVICES | Discounted Hourly Rate | Up to 30 minutes per user per month | UNLIMITED | UNLIMITED |
| ASSET MANAGEMENT | — | ✔ | ✔ | ✔ |
| VIRTUAL IT MANAGER | — | — | — | ✔ |
| MICROSOFT 365 | — | — | WEB OFFICE APPS, WEB EMAIL, MOBILE DEVICE EMAIL |
WEB OFFICE APPS, WEB MAIL, MOBILE DEVICE EMAIL, FULL OFFICE & EMAIL 365, LOCAL OFFICE INSTALL |
| ADDITIONAL DEVICES | Users' 2nd or additional devices chargeable | Users' 2nd or additional devices chargeable | Users' 2nd or additional devices chargeable | Users' 2nd or additional devices chargeable |
IT Support & Services
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Managed IT Support
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Backup, Recovery & Protection
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Remote Management & Monitoring
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Office Moves & Relocation
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MS Office 365
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Advanced Office Connections
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VOIP & Communications
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Ad Hoc IT Support
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IT Consultancy & Training
Prepared to go the extra mile
Basic are providing a quality service and will be able to work with us on all our future IT needs.
The transition to Basic was very smooth and Richard's staff were prepared to go the extra mile to ensure all staff down time was as minimal as possible.
We look forward to a long working relationship with Richard and the team at Basic."
Janet Shapcott
Shapcotts Accountants
Protect your business from the dangers of critical failure.
Data and systems loss can put you at risk of ceasing trading. Are you backed up correctly and can you recover?
HP Care Packs
HP Care Pack Services extend standard warranties for HP hardware and software.
