We provide a range of various IT Support options, to cover Software, Hardware and Maintenance, IT Skills and Services, IT Consultancy, IT Project Management and General IT Support.
whilst we have detailed some options below, we can often work with you to define a support profile that will take care of all of your business needs.
A bit like pay-as-you-go support, You can use TimebankTM credits however you wish, for practically any technical related activity. eg Installing Servers, Training a new System Administrator, Software Development, IT Support etc. In some cases, TimebankTM has even been used to offset against the purchase of ready made Applications.
Time purchased with TimebankTM allows you to obtain discounts on our standard one-off day rates. Simply purchase time to go into your TimebankTM whenever your credits get low, or each time you renew your Subscription Support. The more units that you purchase at one time, the cheaper each unit.
Time doesn't have to be used in 7.5 hour (1 day) chunks. You can use as little or as much as is needed to perform a particular job. Travel time is charged at half the time actually spent, or by arrangement, if you require overseas work, that cannot be done remotely.
Please call +44 (0) 115 9405 000. to talk to someone about your needs, or send us an email: enquiry@basic.co.uk
Technical support options are available with various Service Levels for all the Products and Services that we supply. For defined Service Levels and Fixed price budgets, a pre-arranged Support Contract gives you the peace of mind that you are covered no-matter what.
If your Company has existing IT skills in-house, then we can work with you to support and provide additional expertise and input on a regular basis, at a level you need.
Basic Office IT Manager is aimed at Companies without full time IT Staff, but who require good quality reliable IT Support to help their business run smoothly. Office IT Manager is just like having your own IT manager to support you and your and team, with less cost and more flexibility.
Whilst typically cheaper than the cost of a full time IT professional, our width and depth of skills far exceed the skills that you may get from a single skilled IT professional and with holiday and sickness cover too!
Typically we can support the same infrastructure for significantly less cost than a single dedicated staff member. What's more, your named IT support contacts and IT Site Manager will be able to call upon the rest of our high quality UK based local IT professionals.
Get a free review of your current IT system. Let's review your current IT systems over a cup of tea and we'll bring along some nice biscuits. We might even be able to fix a few problems while we're there. Many Companies gain value by seeing how to save costs and improve reliability...more details...
Check out our offers page for special discounts on Software, Hardware, IT Services and Online Applications for 2011. More details on our Sale...
If you've heard about Cloud Computing and Cloud based applications and wondered what it's all about, why not try our Cloud based Hosted applications for free? Free Cloud Applications - more details...